Guest-Facing Team

Servers, hosts, cashiers and counter staff — guests, cards, cash, and the questions you legally can and cannot ask. Training only, not legal advice. Includes the following courses:

• Practical De-Escalation and Conflict Resolution for Supervisors
• Workplace Harassment for Employees
• Mastering Customer Complaint Handling and Brand Representation
• ADA Basics and Service Animals
• Allergen Awareness: Essential Safety for Restaurant Teams
• Cash Handling & Loss Prevention